Legal Information

Ironcitypc.com Return Policy: You may return any new part from your computer or your entire computer purchased from ironcitypc.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 2 weeks of delivery. Ironcitypc.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 10% of the computer’s sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being denied their return request, and result in the customer being voided from using our service in the future. Ironcitypc.com will not accept returns of any computer more than 2 weeks after you receive the shipment of the computer. Ironcitypc.com reserves the right to request the reason why you are returning your product, as well as inquire the circumstances that led to your choice of return.

Ironcitypc.com Warranty Policy: You may return any part from your computer purchased from ironcitypc.com that is in damaged condition to have it replaced within 1 year of initial delivery. While a 1 year standard of warranty is offered, depending on the retailer that the particular part was purchased from, ironcitypc.com may offer warranty coverage after this period at our own discretion. Ironcitypc.com reserves the right to test damaged parts and deny warranty request if the part was damaged through customer misuse, tampering, etcetera. If ironcitypc.com cannot return the exact part originally purchased, ironcitypc.com will provide a part of equivalent or exceeding performance and specification of the original part. Ironcitypc.com reserves the right to request the reason why you are returning your product for replacement, as well as inquire the circumstances that led to your choice of return for replacement.

 

Ironcitypc.com Shipping Policy: Ironcitypc.com is not responsible for any damage caused by shipping of any kind through any shipping provider or individual.  You are required to pay for any instance of shipping through a third party service, including but not limited to USPS, UPS, FedEx, etcetera. This shipping rate will be calculated based upon the weight and size of the product,  as well as the rates of the selected shipping service we choose to provide. All shipping of Warranty and Return Policy products must be paid for by you.

Ironcitypc.com Liability / Insurance Policy: Contact us immediately if an issue arises over liability or insurance. Our insurer Hiscox INC (in partnership with Geico) covers all incidents listed below:

  • Bodily Injury

  • Medical Expenses

  • Damage to Someone Else's Property

  • Personal Injury

  • Advertising Injury

  • Electronic Data Liability
     


Price quotes, shipping, taxes, and more are all processed through various online or physical payment services. We are not responsible or liable for any failures of payment processing or other systematic errors caused through these services.

By purchasing from Ironcitypc.com you must agree to all terms outlined on this page.